Shipping policy

SHIPPING POLICY

Orders are generally processed and prepared for shipment within 2 to 4 business days after payment has been approved. Processing time is separate from the carrier’s estimated transportation and delivery time.

Any estimated delivery date provided at checkout or after purchase is an estimate only and is not guaranteed. Shipping may be affected by weather, carrier delays, holidays, freight availability, address issues or other circumstances outside of our control.

Cancellation requests must be submitted before an order enters processing, packaging or carrier scheduling. Once fulfillment has begun, we may no longer be able to stop or cancel the shipment.

Customers are responsible for providing a complete and accurate delivery address. This includes apartment or suite numbers, gate codes, loading requirements, business hours and any other information necessary for successful delivery.

Additional charges resulting from an incorrect address, refused delivery, missed freight appointment, storage, redelivery or return-to-sender service may be the customer’s responsibility.

Transmissions, engines and other oversized products may be shipped through a freight carrier. Freight deliveries may require an adult to be present to inspect and sign for the shipment.

Customers should inspect the exterior of all freight shipments before signing the delivery receipt. Any visible damage, including crushed packaging, torn wrapping, broken pallets, punctures or leaks, should be documented on the carrier’s delivery receipt before the shipment is accepted.

Photographs should be taken before the shipment is unpacked whenever visible damage is present. Do not discard boxes, pallets, wrapping or packing materials until the merchandise has been fully inspected and confirmed to be correct.